Breaking Compliance News Blog

Compliance Officer Burnout

Posted by Margaret Scavotto, JD, CHC on 12/10/19 8:30 AM

How many hats does your compliance officer wear? Here are some of the additional roles compliance officers have mentioned to me:

  • HR Director
  • Administrator/CEO
  • Nursing Home Admissions Director
  • Training Manager
  • Clinical Director or QAPI Director
  • Assistant Administrator or VP
  • CFO
  • Privacy Officer and/or Security Officer
  • Director of Nursing
  • Marketing/PR Director

Sometimes people just laugh when I ask if they have roles in addition to Compliance Officer – because they have so many.

Give them a break

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Topics: compliance officer

What has compliance done for you lately?

Posted by Margaret Scavotto, JD, CHC on 8/20/19 7:51 AM

At the risk of getting some Billboard top ten 1980’s Janet Jackson lyrics stuck in your head for the rest of the day, I’d like to ask you an important question:

What has compliance done for you lately?

Phrased another way:

How has your compliance program helped your organization this year?

Did your hotline encourage employees to report potential false claims internally, so they could be self-reported? Did this hotline call possibly avoid a whistleblower situation?

Did routine compliance audits find a documentation issue – so you could correct it before it became a widespread problem?

Maybe the compliance department collaborated with the HIPAA Security Officer to run a ransomware and phishing campaign, educating employees about potentially hazardous emails and links. As a result, the Compliance Officer and Security Officer received dozens of calls from employees reporting suspicious emails and links that potentially contained ransomware or malware. Can you put a price tag on potentially avoiding a costly ransomware attack?

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Topics: Compliance Basics, Culture of Compliance, compliance, compliance officer

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